Ask The Post: Helpdesk


Posted at 10:46 AM ET, 05/11/2012

Making washingtonpost.com better on your mobile device

Mobile projects editor Julia Beizer explains how mobile device detection will make for a better experience on the Post’s mobile Web site.

By Julia Beizer  |  10:46 AM ET, 05/11/2012 |  Permalink  |  Comments ( 0)
Tags:  Helpdesk

Posted at 01:33 PM ET, 10/07/2011

More on mobile: What would you like to see?

We’ve gotten great feedback on the issues readers are having with The Post’s mobile site, and our mobile team wants to hear from you!

By Julia Beizer  |  01:33 PM ET, 10/07/2011 |  Permalink  |  Comments ( 0)
Tags:  Q&A, Helpdesk

Posted at 04:24 PM ET, 09/30/2011

Helpdesk: Accessing Post mobile content

Readers send feedback about accessing Post content on their mobile phones.

By Washington Post editors  |  04:24 PM ET, 09/30/2011 |  Permalink  |  Comments ( 0)
Tags:  Helpdesk

Posted at 03:34 PM ET, 09/29/2011

Q&A: Why won't your Web site auto-detect my phone's browser?

Our newsroom mobile guru responds to a reader’s question about our mobile site.

By Washington Post editors  |  03:34 PM ET, 09/29/2011 |  Permalink  |  Comments ( 0)
Tags:  Q&A, Helpdesk

Posted at 01:37 PM ET, 09/24/2011

Post Ombudsman, readers weigh in on slow page load time

By Washington Post editors  |  01:37 PM ET, 09/24/2011 |  Permalink  |  Comments ( 0)
Tags:  Helpdesk

Posted at 12:55 PM ET, 09/23/2011

Q&A: Why do I have to register to read Post articles?

Editors respond to a common question from Post readers about why they have to register to read online articles.

By Washington Post editors  |  12:55 PM ET, 09/23/2011 |  Permalink  |  Comments ( 0)
Tags:  Q&A, Helpdesk

Posted at 11:07 AM ET, 09/16/2011

Helpdesk: Reporting offensive comments

Each week, we’ll spotlight bugs and improvements across the site and let you know what readers have been e-mailing our interactivity and customer care teams about.

By Washington Post editors  |  11:07 AM ET, 09/16/2011 |  Permalink  |  Comments ( 0)
Tags:  Helpdesk