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Posted at 01:18 PM ET, 06/14/2012

Grading the D.C. DMV

It’s no secret that many D.C. city services have improved over the years. But if you feel like you were treated in particularly poor way while at the Department of Motor Vehicles, for example, there’s now a way for you help give it a failing grade.

Yesterday Mayor Vincent Gray rolled out, a new Web site that allows residents to offer feedback on five city agencies and contribute to giving them each a grade: harnesses innovative analytical technology to see what you are saying online about services provided to you by the District Government. We collect your feedback from the website and combine the data with your comments on social media sites like Twitter, Facebook and various blogs. This data allows us to form a grade for each of the pilot agencies - DMV, DCRA, DDOT, DPW and DPR. This grade helps us to be more transparent and make strategic improvements to our services.

[Continue reading Martin Austermuhle’s post at]

Martin Austermuhle blogs at DCist . The Local Blog Network is a group of bloggers from around the D.C. region who have agreed to make regular contributions to All Opinions Are Local.

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