A wise man once told me that if you lower your expectations enough, you’ll rarely be disappointed. It appears that philosophy has found a home at WMATA, where a new report shows that Metrorail trains are now meeting agency goals for on-time performance -- but only because the transit agency lowered its standards.
Kytja Weir reports that Metro’s trains were on time 90.9 percent of the time in May, which is above the revised goal of 90 percent. (Previously, the bar had been set at 95 percent.)
[Continue reading Aaron Morrissey’s post at DCist.com.]