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Posted at 01:37 PM ET, 09/24/2011

Post Ombudsman, readers weigh in on slow page load time

The latest column from Patrick B. Pexton, The Post’s ombudsman, tackles an issue that many readers are concerned about: the slow load time for pages on The Post’s Web site.

The column quotes a letter from Jack, a longtime Post reader, who says pages on The Post’s Web site load sluggishly and often cause his computer to freeze.

“Jack isn’t alone in his frustration with the loading times of pages from washingtonpost.com,” Pexton writes. “In the past couple of months these kinds of letters have increased and now are the most numerous topic in my folder of complaints about the Web site.”

The column also notes that a “SWAT” team has been created to address the issue of page performance. Read the full column here and share your feedback in the comments thread below.

By Washington Post editors  |  01:37 PM ET, 09/24/2011

Tags:  Helpdesk

 
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