Changes to Washington Post comments

Update (12/21/12): 

Update: We’ve added an additional section to the washingtonpost.com/mycomments pages. You can now view comments by article. Look for the header “Recent Articles I’ve Commented On” to see a list of the articles on which you’ve commented and your corresponding posts. This section currently displays articles from the past three months. We hope to increase the count to six months by the end of December. 

Your new My Comments page also gives you more context about your comments. These pages now include replies, and you can see the original comment you replied to by clicking on the hyperlinked “this comment” underneath the comment text. 

Speaking of more context, did you know that you could click on the timestamp of a comment to get its permalink? From any article page, click the timestamp underneath a comment to see only that comment and its replies. 

Here’s an example

 Update (12/13/12): 

We’ve updated our reporting functionality in an effort to better moderate comments. You’ll notice that we changed the wording to “flag” and that clicking on flag now brings up a list of flag types. This will provide more context for our moderators, helping us to remove abusive content more quickly and identify unnecessary comment flagging.

One last note – we appreciate the feedback we’ve gotten so far about our recent changes to comments. We heard from many of you that about the change in our character limit. Based on your feedback we’ve set the limit to 2,000 (up from the 1,000 characters we set last week).

Please continue to tell us what you think in the comments on this posts. If you have specific questions or issues, feel free to email us at comments@washpost.com.

Today we’ve rolled out some changes to our comments as part of our ongoing effort to improve reader experience and foster more civil, engaging and lively conversations across washingtonpost.com.

The changes are detailed below. Much of what we’ve implemented has resulted directly from reader feedback, some of which you’ve left in the comments on this blog. We hope you’ll use the comments on this post to share your thoughts about our recent changes and anything you’d like to see in the future.

 

Original Post (12/5/2012)

View your commenting history

Update: If you’re signed in, you can also view your commenting profile at washingtonpost.com/mycomments.

You can now see your past comments on your new profile page. To do this, expand the comment box on any article and click on your display name or avatar. Make sure you’re signed in first. If you don’t have a washingtonpost.com username, you’ll need to register

 

Once you’re on your profile page, you’ll see your most recent comments (and any photos you’ve submitted to our user galleries). You can click the “more” tab beneath the stream to see older comments. You can rearrange the display to see your oldest comments first or sort by most replied. You’ll also notice the number of likes and replies on each of your posts. Click the number of replies to expand and read the replies to your initial comment.

Please note that only you can see your profile page and past comments. We’ll eventually offer the option to make your pages visible to other readers, but for now, we hope you’ll appreciate being able to see your past comments in one place. If you want to share a particularly insightful comment with a wider audience, click on the share button next to your comment and share it on your favorite social network.

Ignore a commenter

A number of our commenters have asked us to install an ignore button, which would allow a reader to ignore comments from another particular reader (you can’t ignore comments from badged Washington Post staffers). You can now do this directly from a comment thread. Hover over a reader’s comment and you’ll see the text “ignore user” in the bottom right corner of the comment. Click that and ALL comments from that reader will disappear from that (and any other) thread you read.

If you’d like to see comments from that reader again, you’ll have to stop ignoring them. Visit your profile page, scroll to the bottom and look for the “My Ignored Users” header. You’ll see a list of users you’ve ignored and a “stop ignoring” link. Click that link to see that user’s comments again.

In other news…

We’ve also made a few design changes to comments — you’ll notice we’ve streamlined our like, reply, share and report functions, all of which now display underneath each comment.

Note that some of the cosmetic changes we made won’t take full effect until your browser’s cache has been cleared. You can wait for your browser to do it on its own, or you can do it yourself by following these instructions.

We hope you like these changes and look forward to reading your comments. We’ll also be checking the thread for questions (and responding, so if you have them, leave them below!

Bethonie Butler is a producer and a reporter on The Post’s engagement team. She oversees online comments and has also contributed to The Style Blog and She The People.
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TJ Ortenzi · December 5, 2012