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Posted at 10:34 AM ET, 08/11/2011

911 Emergency gets modern: plan to add video, text and data


Emergency Communications Technician, Mike Salazar takes 911 calls at the Emergency Communications Center in Arlington. (Matt McClain/The Washington Post)
The Federal Communication Commission announced a plan to upgrade the 911 Emergency phone service to integrate technological advances. The Next Generation 9-1-1 or NG911, will allow users to text, send photos and videos, and will track locations better to help emergency aid.

“It’s hard to imagine that airlines can send text messages if your flight is delayed, but you can’t send a text message to 9-1-1 in an emergency,” FCC Chairman Julius Genachowski said in a statement Wednesday. “The unfortunate truth is that the capability of our emergency response communications has not kept pace with commercial innovation.”

Don’t try to send out texts in your next emergency any time soon, though. The plan will likely take around five to 10 years to implement.

By  |  10:34 AM ET, 08/11/2011

 
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