An employee of ACE Cash Express in the 2200 block of Huntington Avenue called police about 9 a.m. Monday to report the incident.
She said that she heard a crashing sound then turned around to find a man pointing a gun at her, police said.
The armed man grabbed the employee. A second man, who was also carrying a gun, demanded that she open the business’s safe, police said.
The men took an undisclosed amount of money and fled. The employee was not hurt, but it is unclear if either of the suspects was hurt climbing in through the hole in the ceiling. A cost estimate of the damage to the building was not available.
Police described the suspects as black men, in their 20s, wearing masks, gloves and dark, hooded sweatshirts.
One of the men was reportedly 6 feet 4 inches tall and weighed about 280 pounds. The other suspect was reportedly 5 feet 10 inches tall and weighed 185 pounds; he was also wearing dark sunglasses and a red bandana.
Anyone with information can call 1-866-411-TIPS/8477 or 703-691-2131, submit a tip online at www.fairfaxcrimesolvers.org, or text “TIP187” plus a message to CRIMES (274637).