Amtrak to tweet NE disruptions

March 29, 2011

Amtrak is introducing a pilot program to notify Northeast Corridor passengers about major service disruptions via Twitter.


(NIKKI KAHN/THE WASHINGTON POST)

Amtrak says Twitter users who choose to follow @AmtrakNEC will be notified of major service disruptions resulting in major delays or stoppage of all rail traffic due to equipment problems, severe weather, police activity or other causes.

Disruptions that affect only a single train will not result in a tweet.

Amtrak says it will review the number of followers and retweets of the messages to determine if the pilot program should be modified, made permanent or expanded to other corridors.

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