Bar code tags help airlines cut lost baggage claims

(Bill O'Leary/The Washington Post) (Bill O’Leary/The Washington Post)

If your luggage has been lost recently, you’re not going to want to hear or believe this, but the airlines have been doing a much better job since the days before the bar-coded luggage-tracking bag tags were invented.

Numbers out this month from the Department of Transportation show that there were 1.78 million lost-luggage claims filed in 2012. That’s 980,000 fewer than in 1990. The statistic becomes more notable when you consider that airlines carried almost 179 million more domestic-flight passengers in 2012 than they had 20 years earlier. The number of lost baggage reports per 100 passengers has dropped from 6.7 to less than 3.1.

Ashley Halsey reports on national and local transportation.

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Dana Hedgpeth · January 10, 2014

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