Netflix e-mailed an apology to users affected by an outage Tuesday night and has applied a credit to some accounts. According to the company’s e-mail, Netflix will credit affected users’ accounts 3 percent of its $7.99 per month streaming plan — about 24 cents.
The outage, which lasted a couple hours, was the talk of Twitter on Tuesday night, with users reporting problems streaming Netflix on their computers, consoles, set-top boxes and mobile devices.
On Wednesday, Netflix sent out a tweet saying the outage had been resolved. The company did not specify what caused the service to crash, telling PCMag only that the site suffered a “rare technical issue.”
Hi, all. We are issuing compensation for those affected by the outage last night. Keep an eye on your inbox for more detail. Thanks!