Most Read: Business

DJIA
1.31%
S&P 500
1.96%
NASDAQ
2.40%
 Last Update: 05:41 AM 10/22/2014

World Markets from      

 

Other Market Data from      

 

Key Rates from      

 
Faster Forward
Posted at 06:26 PM ET, 07/07/2011

Sprint users clamor for fix of text-message issues

Sprint users are complaining that text messages on the network have been delayed or arriving in pieces.

Sprint representatives say that the company is aware of the issue and is “working to resolve the issue as quickly as possible.”

According to users, the problem involves text messages coming from users on other networks. Some have been arriving late, some have been separated into pieces, often below the character limit, and others have arrived out of order.

Customers have been able to send outbound texts and have no problem when receving texts from other Sprint users.

Users have been complaining about the problem on Sprint community forums since as long ago as June 22, and some say that they can’t receive any off-network texts.

Sprint representatives on the message boards have said that they have been given no guidance on when a fix may come through but assured users that they are looking into the issue.

Have you experienced text-message problems?

Related stories:

Apple iPhone to land at Sprint?

Verizon releases data management tools

How much is 2GB?

GALLERY: How much is 2GB worth? Click the image above to view the gallery.

By  |  06:26 PM ET, 07/07/2011

Tags:  Mobile

 
Read what others are saying
     

    © 2011 The Washington Post Company