VA and DoD’s reversal on electronic health records criticized

February 27, 2013

The decision this month by the departments of Defense and Veterans Affairs to scrap plans to create a single electronic health record came under renewed attack Wednesday on Capitol Hill as the Government Accountability Office questioned the departments’ assertion that the action will enable them to deliver improved health care more quickly and for less money.


Former Defense Secretary Leon Panetta and Veterans Affairs Secretary Eric Shinseki announced this month that the departments would not create a single electronic health records system. (Department of Defense)

Valerie C Melvin, director of information management and technology resources issues for the GAO, told the House Veterans Affairs Committee on   Wednesday that “longstanding institutional deficiencies”  have not been addressed by the departments and could stand in the way of their attempts to create a seamless health-care system.

.A GAO statement prepared for the hearing said the “patchwork efforts” of the departments over the last 15 years have been plagued by poor planning, inadequate accountability and poor oversight.

VA Secretary Eric Shinseki and then-Secretary of Defense Leon Panetta announced Feb. 5 that they would scrap a long-touted plan to create a single system, and said it would be faster and cheaper to integrate existing systems.

The announcement outraged members of Congress from both parties as well as veterans groups, who have accused the departments of squandering progress and wasting money.

“Sadly, four years and a billion dollars later, veterans are left with the feeling their government is throwing in the towel,” American Legion representative Jacob Gadd told the committee.

“I find it hard to think of another description than ‘down the drain’ for funding that may have produced little result, the same funding that could have gone toward taking care of active and former service members,” Rep. Jeff Miller (R-Fla.,) chairman of the committee, said during Wednesday’s hearing.

Rep. Mike Michaud (D-Maine), the ranking Democrat on the committee, said he was “disheartened” by the decision. “I’m sure everyone in here would agree that we cannot afford to continue moving forward and back on this issue,” he said.

Representatives from the VA and Pentagon insisted that the use of shared data, applications and user interface will allow “quick wins” that will improve health care.

“Some have interpreted this shift in strategy as backing away from our commitment to achieve an integrated electronic health record,” Defense Department representatives said in their prepared testimony. “Nothing could be further from the truth.”

Steve Vogel is a reporter for the national staff of The Washington Post who covers the federal government and frequently writes about the military and veterans.
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