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Posted at 11:06 AM ET, 09/10/2012

GM Halts Sale of Some 2013 Vehicles to Fix OnStar Glitch


A glitch in the OnStar system has caused GM to halt the sale of several 2013 vehicles, Automotive News reports.

A software problem is preventing OnStar's crash notification system from working in accidents that do not trigger airbag deployment. As a result, the OnStar call center isn't being alerted in certain types of accidents, like rear-end collisions.

The airbag system and the OnStar emergency button aren’t affected by the glitch. 

About 60,000 vehicles require a manual software update to fix the bug; most of them are on dealer lots. The nameplates affected include the 2013 Chevrolet Cruze , Equino x and Volt ; the 2013 Cadillac XTS and ATS ; the 2013 Buick Verano ; and the 2013 GMC Terrain . Some 2012 Cadillac SRXs also are affected. 

GM notified dealers of the glitch last week and asked them to stop delivery until the issue was fixed, according to Automotive News. A GM spokesman told the trade paper that the fix should be wrapped up in the next couple of weeks.

GM Halts Deliveries of Certain 2012-13 Vehicles to Fix Software Glitch (Automotive News) OnStar Revamps Buttons for 2013
OnStar Coming to More Cars

By Cars.com  |  11:06 AM ET, 09/10/2012

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