wpostServer: http://css.washingtonpost.com/wpost




Search

Ask Warren Brown

There are no discussions scheduled today.

Real Wheels Live

Real Wheels Live

The Post’s Warren Brown will be online to answer your questions about every aspect of the automotive industry.

Weekly schedule, past shows

Posted at 11:27 AM ET, 09/25/2012

iPhone 5 Won't Work In Your Car? We May Have the Solution


(Cars.com)

There I was last Friday, a happy new iPhone 5 owner about to drive home in a 2013 Chevy Spark with the latest multimedia system on the market.

I plug the new Lightning connector into the iPhone 5 and the USB into the car's port.

The Spark's 7-inch screen says "Loading" with a ring of circles spinning around and then ... nothing.

The smartphone reads, "This accessory not supported." The accessory is a $16,000 car.

I'm a bit devastated and drive home listening to talk radio.

Over the weekend, I tried out the iPhone 5 in my wife's car, a 2010 Subaru Outback and then my in-laws' 2012 Acura TSX , and it isn't working in either of them.

I may have discovered a huge flaw in the new iPhone's system, I think to myself. This story will break the blog's traffic records.


(Cars.com)

I get to the office on Monday morning after a weekend of testing the iPhone's maps, camera, applications — you name it — and shoot off a bunch of emails to automakers about their cars not working with the latest device now owned by 5 million potential car shoppers.

They scramble to find the cause of the problem.

GM is shocked since it's been working with an iPhone 5 beta for the new Spark, and Apple had the car at its Cupertino, Calif., campus for testing purposes, too.

When I heard that I thought maybe this is just my iPhone. I turn to Google.

Google doesn't find any issues like mine. Twitter, nope. Facebook, nada.

Soooo, it's just me.

I head out to shoot a video of said Spark with both my iPhone 5 and my iPhone 4, which I'll need as a prop to show off the multimedia system. Then I decide to turn the new phone off.

In my 72 hours of ownership, I hadn't actually done that. I'd been handed the iPhone with it already turned on and had just been charging it ever since.


(Cars.com)

I turn it back on and spend the next few hours shooting said video. At the end of the shoot, I decide to try out the iPhone 5 in a 2013 GMC Terrain. The iPhone 5 works perfectly and syncs in just seconds. I'd kind of forgotten the off-and-on trick and get back into the Spark. It's working there now, too!

And in our Outback and a Dodge or two I drove this morning.

So, my dreams of tech web domination are shot, but at least I now know how to answer anyone who's having trouble getting their new iPhone 5 to work in their car.

Just turn it off.

Related
Cars.com Tests New iPhone Maps App in a Mercedes-Benz SL550
iPhone 5 Will Require Adapter in Some Cars
More Car Gadget News

By Cars.com  |  11:27 AM ET, 09/25/2012

 
Read what others are saying
     

    © 2011 The Washington Post Company