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Posted at 04:28 PM ET, 05/23/2012

Squeaky wheels get classy notes from Gray

(Mike DeBonis - The Washington Post)
Last week, some Georgetown residents received a Mayor Vincent C. Gray-signed note pointing out that he “directed” city transportation officials to “repair a sinkhole and restore the brick sidewalk” near at 30th and N streets NW.

Don’t call them “thank you” notes. Call them “you’re welcome” notes: “I trust this work was done to your satisfaction,” said the note. “Please continue to let us know how we can improve your quality of life.”

These aren’t workaday, throwaway notes, either. They’re on high-quality cardstock with an embossed District seal. They appear to be autopen-signed — the signatures on two notes I reviewed were identical but in slightly different positions.

I’ve seen wedding invitations shabbier than this. Quite a few, actually.

So, with the high-class calling cards, is Hizzoner now in the habit of personally noting his good works to residents citywide? Or is this a Georgetown-only phenomenon?

Yes and no, said Francisco Fimbres, Gray’s director of neighborhood engagement.

”We’ve done it on three or four occasions,” he said. “It’s basically to let citizens know that for those continuous, nagging issues for the community, we’re getting them fixed.”

The cards, he said, were printed in-house using a copy machine and existing paper stock. “They’re cheap,” said Fimbres, who estimates 100 to 150 were printed. He said added that he personally delivered the Georgetown notes with help of staff members.

”It’s not for everything,” Fimbres added. “Just some things people have been asking about for a while. We’re looking at those things.”

By  |  04:28 PM ET, 05/23/2012

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