"We talk about a pain scale in the medical community, one through 10. If we had the same thing in talking to caretakers about cost: What is your financial pain? It probably would register nine or 10."
"We know from our research that awareness isn’t the issue. Seventy-five percent of frontline managers know that their employees are caregivers. What’s missing is the action, and what creates that action is a cultural shift."
"When you transfer from one facility to another it's the caregiver who is going to have to be the institutional memory."
"It’s such an important thing, and yet nobody gives you instructions when you have a baby and nobody really tells you what to do with an aging parent."
"I’d like to see support groups [for caregivers] just like book clubs everywhere."
"For many women who've gotten the message their whole life, and who have been caregivers their whole lives, they may not see themselves as someone 'needing or deserving of support.'"
"She wanted to celebrate his birthday and made him a birthday cake. And he pushed it off the table. He pushed it on to the floor. He pushed her away."
"I started talking to my parents at 60. When they were 60, I said, You're never living with me because you'll be bored to death.'"
"In 10 years, I hope that everyone in America will have an employer who actually cares about employees' ability to manage their multiple roles."
"After Mom goes to bed and you’re sitting around and you’re having coffee, talk about that one topic that is taboo."