In a response to the letter, Google declined to delay the launch of the new policy and said it has been reaching out to regulators.
“Over the past month we have asked to meet with the CNIL on several occasions to answer any questions they might have, and that offer remains open,” a Google spokesman wrote in a letter to the commission. “We believe we’ve found a reasonable balance between the Working Party’s recommendations: to "streamline and simplify" our policies while providing "comprehensive information" to users.
But the spokesman said the company would go ahead with its privacy changes because it had notified more than 350 million Google users, and “to pause now would cause a great deal of confusion for users.”
The EU comments echoed similar concerns expressed last weekend by the head of the Federal Trade Commission. In an interview Sunday on C-Span’s “Newsmakers,” chairman Jon Leibowitz said of Google’s new policy: ”It’s a fairly binary and somewhat brutal choice that they are giving consumers. I think I can’t say much more. But we’re aware.”
The FTC has declined to confirm if it is investigating whether Google’s policy changes violate a privacy settlement with the agency.
On Thursday, Google will begin to combine data across its 60 services for users who are logged into a Gmail or other Google accounts. The practice will allow Google to build more complete portraits of users for behavioral ads.
The European regulators said in their letter that Google doesn’t clearly inform users of such intentions and that the firm didn’t properly brief European officials on the altered policy.