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Posted at 02:31 PM ET, 09/21/2012

Uber car service relies on customer outrage to fight regulations (#DMVReads)


Washington hotel employee Tedros Birat opens an Uber car door for Brendan Kownacki, who uses the service, accessed via a smartphone app, rather than cabs to get around town. (Linda Davidson - THE WASHINGTON POST)
The D.C. Taxicab Commission (DCTC) and Uber, the smartphone- based car dispatch service are at odds again. On Thursday, the commission moved to publish new regulations that would require companies like Uber to, among other things, renew an annual license and start and end all trips in D.C. Uber CEO Travis Kalanick sent a letter voicing his frustration to the D.C. Council, a tactic that Greater Greater Washington points out has worked before:

“Maybe this is indeed a good lobbying strategy for startups in regulated fields: Build a great service that might be in the gray area of the law,accumulate a lot of happy customers, object loudly when lawmakers or regulators take unfavorable action, and channel customer energy to get better regulations.”

Read more on Greater Greater Washington .

(#DMVReads compiles the day’s best local blog posts. To share your favorite local story, tweet us using the hashtag #DMVReads.)

By Andy Smith  |  02:31 PM ET, 09/21/2012

 
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