The WMATA board redefined what it means for trains to be “on time” during a meeting Thursday. Under the new guidelines, trains are now allowed to run as frequently as every 15 minutes during peak times and every 30 minutes during non-peak times when the transit agency is carrying out maintenance or repair work. According to Greater Greater Washington , this decision represents another example of how WMATA’s process excludes riders from the policy-making process.
“WMATA's board procedures put riders in a catch-22. Many board members want to hear about a proposal first; after all, they're the board. But when they hear about the proposal at a committee meeting, they then give feedback to staff, and often approve the policy right then. Committees comprise the entire board, so all members have had their say and voted; approving it at the official 'regular board meeting’ is then just a formality. ... When do riders get to speak up?”
Read more at Greater Greater Washington