Target: Our register glitch was not caused by a cyberattack

June 16, 2014

Target confirmed that it experienced a "glitch" recently but said it was not due to a cyberattack.  (Photo by Justin Sullivan/Getty Images)

Target has fixed a "glitch" in its register systems that caused the system to slowdown significantly and left customers stuck in long lines over the weekend. Customers in at least five states took to Twitter to complain about the long lines and slowdowns.

On Monday, Target said that all systems were back online and that the firm has no evidence that the problems were caused by any sort of cyberattack.

"Last night, Target experienced a glitch that impacted the speed of checkout at some of our U.S. stores," said company spokeswoman Molly Snyder in a statement. "Since that time, we’ve been able to restore our check-out process. Once again, we sincerely apologize to anyone inconvenienced by this issue. There is absolutely no evidence that this was a result of any security issue."

The glitch comes approximately six months after the national retailer reported a major breach of its systems had compromised financial information of up to 110 million of its customers during the peak of the holiday season. In the wake of the breach, store sales fell significantly, and chief executive Gregg Steinhafel resigned. The scale of the breach prompted new scrutiny of retailer security systems and also exposed that many retailers are ill-equipped to deal with security breaches.

Hayley Tsukayama covers consumer technology for The Washington Post.
Show Comments
Most Read Business



Success! Check your inbox for details.

See all newsletters