Most were not as lucky. The other day, just up the road in Hickory, Steven Sumpter arrived at the state unemployment office just before closing time after losing his job cutting cloth at a furniture factory. He looked tired. At 33, he’s a single father, and he discovered when he tried to register for assistance that his former employer terminated him instead of laying him off, meaning he was not eligible for benefits.
He laughed when asked about whether data centers might provide him a future.
“People from around here don’t get those jobs,” he said. “Really, furniture is the only thing I know. Those data jobs are not for us.”
That sentiment has not stopped governments from falling over themselves to attract companies such as Apple. North Carolina legislators, after debating for less than a minute, amended the state’s corporate income tax law to win Apple $46 million in tax breaks, according to published reports.
State officials concede that cloud computing does not create as many jobs as traditional industries, but they argue that construction jobs are important and that data centers are just one tactic in a host of economic development strategies, including incubating high-tech corridors and cultivating advanced manufacturers such as aerospace firms.
Still, after Facebook announced plans to open a data center in the state, North Carolina Gov. Bev Perdue said, “The investment and jobs at the data center will be a boon to that region of the state.”
In Maiden, local authorities cut Apple’s property taxes by 50 percent and personal taxes by 85 percent. Town Manager William “Todd” Herms said Apple’s presence boosts the town’s tax base and helps it lower overall taxes, not to mention providing an influx of construction jobs.
“I think the average citizen sees it affecting life,” Herms said. “They are a great corporate neighbor.”
But analysts who study the economics of data centers say the overall benefits for communities such as Maiden are fleeting.
“Data centers are there to house a factory of IT systems,” said Michelle Bailey, an International Data Corp. vice president who studies data center trends and consults with municipalities about their benefits. “There is not an immediate payback — there’s no doubt about that. What you hope is that you can modernize the town, hope it can be relevant in the future and attract more companies.”
Todd Cherry, director of the Center for Economic Research and Policy Analysis at Appalachian State University, said data centers “are more of a political benefit for those communities and politicians than for the community itself. They give the region the psychological benefit of having someone who wants them — somebody wants to come there and locate there.”
Local residents who manage to find work in data centers are treated like lottery winners. While Apple did not return a request for comment, Google officials made three local employees available for interviews at its three-year-old, $600 million data center, which employs more than 100 people, including contractors.
Two of the workers interviewed had previously worked in the furniture industry but went back to school to earn associate degrees in technology. They help upgrade and fix servers inside Google’s enormous and heavily secured data center, which is decorated with NASCAR memorabilia and pictures of legendary drivers such as Dale Earnhardt. They have found working with data to be transformative.
“I was told in my past jobs, ‘We don’t pay you to think.’ You would never hear that here,” said Paul Bowman, 39. “I don’t have to worry anymore that I will wake up and discover they are moving overseas. I have a more relaxed sense in my job security.”
Christopher Hood, a 22-year-old data center worker who used to manufacture tables, agreed.
“Technology is a growing industry, and especially Google — they are like the big dog in the industry,” he said. “Furniture went overseas, and now there’s no future in that.”
He need only look at his own family to confirm that. His father and his aunt, both furniture workers, have been out of work more than three years. They do odd jobs here and there to make whatever money they can. They are struggling. Data centers are probably not in their future.
“They’re kind of old-school,” Hood said. “They don’t get into computers and stuff.”
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