If you can’t walk away without leaving something even if the service was poor then leave less than what’s customary but also tell a manager about your experience, Frank says.
The Color of Money Question of the Week
How do you react to poor service at a restaurant? Send your responses to email@example.com. Include your full name, city and state. Put “Tipping Point” in the subject line.
Loose Lips Sink Eel Squealers
Last week’s Color of Money Question was a two-parter.
The first question related to a report that more than 30 employees from a New Zealand hospital were reprimanded or fired after sneaking a look at an X-ray of a patient who had an eel stuck in his buttocks. The images were later e-mailed and leaked to the media.
I asked: “Should the hospital have fired employees for not being able to resist telling the world about a definitely titillating story?”
“The hospital acted correctly,” said Brent Hulsebus of Des Moines. “Patient privacy needs to be defended vigorously. Regardless of how ‘newsworthy’ an individual patient’s story might be, [patients] and their physician must always be able to trust that their records are confidential.”
I also asked you to weigh in on the firing of A.J. Clemente. On his first day working as a weekend anchor at NBC affiliate KFYR in Bismarck, N.D., Clemente was fired after cursing on air. Clemente said he didn’t know that the microphone was on. Since the firing, Clemente has been on a media blitz, appearing on “The Tonight Show With Jay Leno” and the “Today” show.
I asked: “Should the station have fired Clemente?”
Evelyn Christianson of Altoona, Iowa, said that even though Clemente was new to the position at the station, he couldn’t have been completely new to broadcasting.
She wrote: “He has no excuse for his bad judgment of ever, ever, EVER using objectionable language anywhere near where he or that location might be recorded or broadcast. It’s too risky. And only a fool risks being lazy, being careless, when a much-desired job is on the line.”
Courting With Coupons
A survey by Coupon Cabin found that 26 percent of adults have used a coupon on a first date.
“Would you walk out on a date if the guy or woman used a coupon?”
Here are some reader responses:
“Using coupons on a date, and acceptance thereof, depends on your stage in life and dating,” said Tiffany Davis of Hollywood, Fla. “When I was in college (in D.C.), most of us didn’t have much money and we lived for coupons to restaurants. It was WHERE your date took you that mattered. A coupon date to Benihana or TGI Friday’s was fine [but] to McDonalds, not so much. As an adult, though I would look sideways at coupons on a first date. I wouldn’t walk out, but I’d be hesitant about a second date.”
Another reader had a different point of view: “Walk out on her for bringing a coupon? Quite the contrary, I would be impressed and enamored!” wrote Steve of Aventura, Fla.
I have a new Monday online feature that allows me to answer the questions I couldn’t get to during the live chat and to respond to questions you send by e-mail (firstname.lastname@example.org), Twitter (@SingletaryM) or Facebook (www.facebook.com/MichelleSingletary.com).
Earlier this week, I responded to a couple of questions from last week’s online discussion.
One reader asked if she and her husband should loan his mother $13,000. The daughter-in-law wanted to know: “What should we keep in mind as we discuss this? Do we need to set up a payment plan with her?
Read my response here.
You are welcome to e-mail comments and questions to email@example.com. Please include your name and hometown; your comments may be used in a future column or newsletter unless otherwise requested.
Follow me on Twitter at @SingletaryM, or connect with me on Facebook at www.facebook.com/MichelleSingletary.com.
Tia Lewis contributed to this report.