• The failure of HealthCare.gov to launch properly. So much was riding on a smooth rollout of the Web site for the health-care exchanges, one of the signature objectives of the Affordable Care Act. What a disaster for the millions of people who wanted to sign up for health insurance. I know many people who would put the Web site glitches on the “best” list because they want the exchanges to fail. My hope for 2014 is that as many people as possible find affordable access to health care so that they don’t have to worry about going broke when they get sick.
• Food-stamp cuts. The Supplemental Nutrition Assistance Program, or SNAP, was cut by $5 billion. The cuts have affected nearly 48 million people, including 22 million children, according to the Center on Budget and Policy Priorities. Almost 1 million veterans are affected. Yes, we have to trim the federal budget. But allowing cuts to a program that helps prevent people from going hungry is just cruel.
While not nearly as financially devastating, here are two issues I fumed about in 2013.
• Cellphones in movie theaters. On one of our date nights, my husband and I went to see “The Best Man Holiday.” Shortly after the movie started, the woman in front of me pulled out her cellphone to check her e-mail. I asked her to turn it off. Know what she did? She put a scarf over the phone. Even through the scarf, I could see the screen, which was set to a lighting level bright enough to land an airplane. I didn’t get a manager as I typically do because I would have had to climb over several people. So I just keep asking her to turn off the phone.
One survey by Jumio found that 35 percent of people use their phones in movie theaters. If theaters I patronize don’t figure out how to fix this annoyance, I’m staging a one-family boycott. I’m tired of having my movie experience ruined by rude, selfish patrons. I want to enjoy the movies I pay to see.
• Phones on planes. The Federal Communications Commission voted to consider allowing airline passengers to use their cellphones in flight. I pay too much money already to be sardined into seats only to be subjected to the inane chattering of the person sitting next to me. Before take-off and after a plane lands, passengers can be heard loudly talking on their phones. I can’t imagine that disruption on any length of a flight. Even if the government eventually allowed in-flight cellphone use, airline carriers should prohibit it. People’s emotions are already pretty frayed before they board. Between delays, fewer flights and the addition of all those add-on fees, cellphone usage would only make keeping a calm cabin environment that much more difficult. This is most definitely a consumer rights issues, and we ought to fight for our peace on planes in 2014.
Here are three financial stories in 2013 that had me cheering:
• Janet Yellen’s nomination. President Obama nominated Yellen to be the next chief of the Federal Reserve Board. The person in that post helps make decisions about the economy, which affects your personal finances. I like Yellen’s policies, especially her concern about the effects of joblessness on people. “She sounded the alarm early about the housing bubble, about excesses in the financial sector, and about the risks of a major recession,” Obama said when he nominated her. It’s always important to get the right person for the job. But the fact that Yellen would also be the first woman in the position will be a historic moment worth a high-five.
• Debt-dealers get more scrutiny. The Consumer Financial Protection Bureau announced it was considering rules for the debt-collection industry. Among the agency’s chief concerns is making sure debt collectors have the correct person, debt and documentation when they set out to do their jobs.
• Record-high stock market indicators. In November, the Dow Jones industrial average crossed 16,000 for the first time. Of course, it’s all relative, and you have to look long term to see where you’ll end, but I have enjoyed the ride up in my investment portfolio.
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