Galaxy Nexus hit with volume bug in Britain

November 21, 2011

The Galaxy Nexus, the Samsung handset that’s the first phone to ship with Android 4.0 (a.k.a. Ice Cream Sandwich), has hit some early hiccups. A select group of users are reporting a strange problem with the volume control on the phone that is making it occasionally unusable.

The problem, according to reports on the Samsung UK Facebook page and on developer forums, is very specific, but widespread on a 2G band. Apparently the volume control changes erratically when the phone is on 2G in the 900 Mhz frequency, which is common throughout Europe. Users can’t control the volume with the hardware controls and are unable to make calls.

The phone launched in Britain last week and is expected to hit Verizon’s network in the United States within the next month or so. CNET UK has said the bug was an issue in its review of the device; similar problems have not been reported in any U.S. reviews of the device.

British carrier O2 said the problem has been reported to Samsung and Google via Twitter Monday, where it has been fielding complaints from early adopters.

Buyers who had been considering the Galaxy Nexus were also surprised to find that Ice Cream Sandwich does not have support for Flash just yet. Slashgear reported that Adobe hasn’t brought its Flash app on Android up to date yet, though Google told the site that it expects to see Flash support in the future.

Adobe recently announced that it’s abandoning Flash on mobile in favor of HTML5, raising some questions as to whether it would support Ice Cream Sandwich. But an Adobe representative confirmed to the phone blog Pocket-lint that the company will “release one more version of the Flash Player for mobile browsing,” which includes support for Android 4.0. After that, however, the company will only provide “bug fixes and security updates” to its Flash app.

Related stories:

Adobe plans to ditch mobile Flash, focus on HTML 5

Galaxy Nexus gets strong early reviews

Galaxy Nexus debuts with Ice Cream Sandwich, facial recognition

Hayley Tsukayama covers consumer technology for The Washington Post.
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