Many Gmail users faced an unwelcome surprise Tuesday morning when they fired up their computers for the day: Google’s e-mail service and its cloud storage service, Google Drive, were down.
Google apologized for the outage in a statement late morning and said that it will let users know what caused the disruption when its teams have completed their investigations. The company said on its
Apps Status Dashboard that it expects the limited outage to resolved “in the near future.” The company said that some users have already seen service return and that it will provide regular updates on the issue.
According to the company’s posting, the outage is affecting “less than 0.007” percent of Google Mail users. Last June, the company disclosed that Gmail has 425 million active users; the company says that 5 million businesses use its Google Apps for Business services.
The company is reporting service disruptions for Google Mail, Google Drive, Google Documents, Google Spreadsheets and Google Presentations.
TechCrunch reported that Google Chat on third-party applications and Google Analytics may also be affected by the partial outage.
As often happens when Google services go down, Gmail users took to Twitter to celebrate and hyperventilate about being cut off from their e-mail, sending “Gmail” to the list of trending topics on Tuesday morning.
Many users have reported that their service is coming back, so those taking advantage of the outage to enjoy a morning break probably shouldn’t stray too far from their computers.