Scammers claim to be U.S. Airways


Scammers claiming to be U.S. Airways are sending fraudulent e-mails to U.S. Airways customers, looking for personal information. (Joshua Lott/GETTY IMAGES)
July 25, 2012

Did you get a confirmation e-mail for a flight on U.S. Airways that you didn’t book? Delete it immediately.

Scammers have been sending out fraudulent e-mails claiming to be from U.S. Airways that include fake confirmation numbers and a link to check-in online that leads to a site that’s looking to collect your personal information.

The airlines has a scam alert up on its Web site saying that some of its customers have received the fraudulent e-mails.

For those who are flying U.S. Airways in the near future, the company also offers some tips on how to distinguish between the fake e-mails and the real ones.

For one thing, hovering over the link given in the e-mail should give you an indication of where the link is going. If it goes anywhere except usairways.com, then you definitely should not click on it. The company also said that valid confirmation codes have a mix of letters and numbers — many of the fake e-mails have confirmation codes that only have numbers.

If you're still not sure about the e-mail, it’s still probably in your best interest to delete it. If you want to check in online, you should navigate yourself to usairways.com and check-in with the confirmation number you received when you booked your flight.

The airline said that it has also been receiving reports that customers have gotten fraudulent letters and postcards claiming to be from a company called “U.S. Airlines” that promises free airline tickets.

“Do not call the number or give anyone your personal information,” the company said in its statement. “Be sure to report it to the Better Business Bureau or your local authorities.”

The U.S. Immigration and Customer Enforcement division recently seized 70 illegitimate sites, following four-month investigation called “Project Copy Cat.” The sites so accurately copied the layout of legitimate sites that they convinced Internet users that they were purchasing authentic goods or services. In truth, the sites were really elaborate scams that stole personal information or offered counterfeit goods. They even duplicated fake certificates claiming that payments processed on the site were secure.

“The imposter sites were simply a fraud from start to finish and served no purpose other than to defraud and dupe unwary shoppers,” said ICE director John Morton in a statement announcing the seizures earlier this month.

Related stories:

AP: Thousands fall victim to fast-moving utility scam promising federal help with electric bills

Yahoo patches hole, but hack affects more than just Yahoo accounts

LinkedIn, eHarmony, Last.fm hacks highlight bad passwords

Hayley Tsukayama covers consumer technology for The Washington Post.
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