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Verizon says network is returning to normal

Verizon said that its network is returning to normal after an outage Wednesday morning. (Eric Thayer/GETTY IMAGES)

Verizon Wireless has released a statement saying that its 4G network was back to normal after reports that users were having connectivity problems on Wednesday morning.

“Verizon Wireless 4G LTE service is returning to normal this morning, after company engineers worked to resolve an issue with the 4G network during the early morning hours today,” said Verizon spokeswoman Melanie Ortel. “Throughout this time, 4G LTE customers were able to make voice calls and send and receive text messages. The 3G data network operated normally.”

Some users had reported problems with 3G connections as well, but those issues did not affect all customers.

The nation’s largest wireless carrier, Verizon has been facing questions from consumers about its network, which has been consistently praised in the past for its reliability. Since the company rolled out the LTE network a year ago, it has had a couple of high-profile outages. This is its second outage this month; during the first week of December users reported a nationwide 4G network outage.

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Verizon customers reporting outage

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Verizon Wireless deal with cable company Cox includes cross-promotion

Hayley Tsukayama covers consumer technology for The Washington Post.



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