A laid-back mussels-and-beer gastropub with more than 50 Belgian ales to sample.
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Minimum table capacity is monitored quite passive aggressively. We couldn’t get a table until everyone had arrived, and had confirmed our exact headcount. “Several are arriving in the next few minutes” wouldn’t work, even with only 3 other people in the bar. Once seated, the waitress was quite insistent in making sure that we each always had a full glass, as though we weren’t paying enough rent. In the end, 12 of us were split between 2 large tables in the back. Yet we were informed that 1 table required 8 people (we had 6), and the other table required 6 (we had 4). Neither would have been comfortable. If you still decide to go, DO NOT get the pork belly sliders. They’re nothing but a block of hard fat, completely inedible.
We were treated rudely from the time we walked in the door.The hostess instructed us to "the 4th booth on the left up the stairs." What ever happpened to walking customers to their table?We had to ask where the stairs were.We asked for a high chair and were told "we have a phone book you can use." We asked for a larger table so the child would have a place to sit and they refused us one, saying they were for parties of 6 (we had 5) so one of us had to sit in the aisle. Parties who came in after us were served before us.Our waiter was at best, indifferent until he brought the check, at which time he became very smiley and friendly.We will never go there again.The owner should read these reviews! The food deserves better service than that.
I thought we were treated poorly because we had a child with us, but after reading other reviews, apparently they are just too cool for anyone! I had the veggie burger and other than the bun being carelessly burnt, it was good. My family also enjoyed the mussels. But, the waiter ruined it for us. He didn't know what beer was on draft and had to check (hello?!), we had to ask for refills on anything non alcoholic, and basically we just felt like the staff in general thought they were too cool to provide good service.
I really wanted to like this place more than I actually did. I liked that fact that it was different and not corporate like every other place in the Logan area. I did not find any issues with the service form both the bar tender or the server. However, the execution of the food left a little to be desired. 2 scallops for $12.50? And the blue cheese in the mussels turned rubbery in the broth (not my first choice but the broths are pre-made and one could not delete an ingredient). I would give them another try.
To start the restaurant is in a bad part of town. We were told there would be a wait of 90 min, but we waited over 2 hours. To then be seated in the "patio", where it was freezing and next to the dumpster. The service was also a huge disappointment form waiting to be helped to consistent empty glasses the waiter was slow and emotionless. The worst aspect to our meal were the mussels, they were chewy, gritty and a complete lack of flavor. I don't understand why Bobby Flay considered competing against this place.
I just went there for a birthday dinner, and really enjoyed the mussels, frites and the Belgian beer. It is SO funny how the previous comments about the servers was so true! Our waitress kept returning to her station to down her frites while tables waited for service. The place - its staff and a number of its patrons - had the indifferent air of certain restaurants I remember in the East Village and Lower East Side in NYC - filled with many a "hipster doofus" - too cool to be bothered with anyone else.
Granville Moores was the worst service I have had anywhere! The angry bartender acted like she was to cool to serve anyone and that her customers were an inconvenience. But the best part was when the bartender yelled at my co workers and I when we asked to sit at a table her response was "Fine! Go ahead! I told you guys like nine times you couldn't have a table!" Imagine the rude head cheerleader from high school behind the bar. Why are the servers at Granville Moores so angry?
I was in town for a conference and visited this place with some colleagues. They wouldn't let us sit at a table because there were only four of us and we were only ordering appetizers. I have never been to an eatery where they hold tables 'just in case' somebody comes in. A small table came open behind us and we asked if we could sit there since we all ordered. The response that was yelled at us was 'Fine! Go ahead! I told you guys like nine times you couldn't have a table!" Needless to say, we walked out without paying for the scraps they had already thrown us. So, if you like to get treated like crap by people who are obviously unhappy with life, then I would highly recommend this hole in the wall dump!
I have been to Granville Moore several times since it opened, but I have to say that I had the best time ever the Monday night before the inauguration. I wasn't expecting it to be mediocre because it was the night before inauguration. We had to wait 2 hours for our table and it turned out to be well worth it. (We spent the two hours at the Pug) We ordered two salads, the hanger steak, mussels mariniere and of coures, the frittes. Everything was fantatastic. But what really made the experience great was the service. Our server was patient, knowledgeable and accomodating. It was fantastic keep up, the good work.
The fries at this place are worth the wait .. even if the staff is eating them all the time lol@mlm :)
At Granville Moore's the food is so good the wait staff can often be found devouring Belgian fries at the end of the bar while leaving customers in a seemingly endless wait to get to try the food themselves. Staff eats, drinks, and laughs leisurely amongst themselves and expresses little concern for waiting customers. The good news is: the food is worth the wait. But novice Belgian beer drinkers beware dont expect any recommendations on beer or help sorting through the overwhelming 2 page beer menu.
I like the food, I like the beer selection. I don't like the wait time for a table many nights. The service runs hot and cold - you can never tell if you'll be treated really well, or shunned.
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