Bethesda Row consistently has the best selection of movies in the area. After some initial challenges, their new reserved seating system seems to be working well. I appreciate being able to select my seats ahead of time. And the new seats are extremely comfortable. I now go to the movies here more often because it's so enjoyable.
Reservations might be fine for evening shows that are filled, but I go to the first show of the day and I detest the system of reserving seats. It creates a line outside, and once inside, you find the seats and you don't want to sit there--I have knee replacements and need to extend my legs. I cannot tell until I get into the theater where I want to sit. So I often am able to change. My last trip, I told the clerk, I never sit where I pick. He said, then I won't sell you a ticket. How dare he talk to a patron like that! Furthermore, the seats don't go up and you have to get up and walk to the aisle to let anyone in. Horrible seats. Very uncomfortable and NO LEG ROOM. I am very disappointed in the renovation!
We hadn't been to this cinema since the renovation so it was a pleasant surprise and great viewing experience. At least one row of seats should be removed to allow for better ease of access at the entrance of theater #2. I like being able to choose seats online but those seats should be forfeited after the actual movie begins (after the previews).
I guess I'm in the minority here, but I really love being able to pick my seats ahead of time. And the "usher thing" is gone so there is no backup. It is unfortunate that you have to stand up to let someone past you.
I agree 100% with the first reviewer. The new seats are not particularly comfortable. And assigned seating forces me to choose a seat before I can judge where I'll be in relation to the screen and other patrons. Seeing a movie should be an enjoyable experience. The new Bethesda Row is anything but that.