It became much better then before since new Menager came. It WAS a disaster before. Now especially for Met Opera performances the Menager is taking good care of customers. Thank you
Dirty, loud, poorly managed climate, this theatre is an example of the Corporate State. Outrageous prices, bad food that is badly prepared and served by very young unsupervised staff, some are endearingly innocent and others are unforgivably dirty and arrogant, this is what you get when profit is the only thing. If you feel like being degraded and abused and you want to pay out the nose for a very bad and uncomfortable experience, go here. I, too, have complained about this grease spot on the Ballston Mall, but no one seems to care, not the theatre managers, not the Mall managers.
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