The frills from the restaurant's original menu may be gone, but the steaks are still sensational.
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I was at Ray's the Classics about 6 weeks ago, had a very nice dinner. Based on that, I was thinking about taking my mother there for her 75th birthday, so I looked for a copy of the menu. No luck, so I called to ask if it was available online. No. Then I asked them to fax me a copy. I was told that they don't fax it. When I asked how I was supposed to get a copy of it, the person said "You come in and look at it." I live in Rockville, and although Silver Spring isn't that far, I have no other reason to go there, and I'm not making a special trip to look at a menu for a restaurant I might not even use. I'm utterly astonished at the attitude, particularly in this economy--and they just lost a customer.
Service problems? The barkeeps greet me warmly every time I'm here. One waiter who is always there (Henry?), started recognizing me after my first visit. These people hustle to make sure you get what you asked for and then some. The burger is the best around, the scallops wrapped in bacon are buttons of buttah, and I didn't know key lime pie could taste that good (tart with just a fillip of sweet at the end). I'm not in love with the NY strip either (sometimes dry and chewy), but the other cuts I've had were spot on. Good, dependable beers on tap, and the bartenders know just which red to pair with that hanger steak sauced diablo style. When I've had a rough day and need some restoration, I head straight here. You should do the same.
I am probably echoing what others here have said. The unkempt, apathetic servers and pushy, curt hosts/managers make this a frustrating dining experience. If you set your stopwatch for no more than, say, 60 minutes, and are happy to finish a steak dinner in that amount of time, you may like it here. But if you sit longer than their pre-determined allotment of time, be prepared to be aggressively encouraged to pay your bill and get out. Some people are OK with this (probably seeing a movie across the street) but it's not for us, and we won't be going back again, ever. On the good side - better than average wine list, good steaks, stay away from fish (Salmon overcooked on two different orders). Prices are fair to good.
Without a reservation, I was immediately seated in the bar area and ordered off of the $30 prix-fixe 3-course list. My flank steak was perfectly medium-rare, and the sides were delicious. I will certainly dine here again.
The moderately-priced wines, starters, and cuts make this Silver Spring spot one to keep on your regular rotation. Other comments ding the service; I found them competent but forgettable. Which is fine, it's not about them. The hanger steak at 20 bucks and the house special at 30 were deliciously cooked and seasoned. The crab bisque was also excellent. Not a lot of frills. This place is pretty straightforward. Which is kind of refreshing.
It's unfortunate that Ray's thinks it can sustain a policy of kicking customers out after their allotted time in this Steakhouse's dining room. I just left the restaurant on a Saturday evening, spent over $400 for a table of 6, and was asked to vacate the table after our 2-hour allotment expired. Ray's has every right to post their policy of allowing a certain usage time per table. For anyone in the industry, it's ballsy demand. I give them credit for calling this out in the first page of their menu. The problem is this self-proclaimed extraordinary steak house" is lacking in the service and food quality to back such a preposterous rule.
Recently went for a friends birthday & reservation was taken incorrectly-had to be moved back to a 9pm start time with 10 people. My dirty martini arrived with no olives while friend's gibson arrived with no onion (?). Due to our large party and having started so late, we were the last table in the restaurant. Our server tried to rush us through dessert service and when my meal was wrapped up to go--after i specifically said to include the sides and sauce my stake came with, I discovered none of those t hings made it into my to go bag. For $100 per person for dinner, this lack of service was very offputting. There are plenty of great steak places in Washington and I will not be returning to Ray's.
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