I bought some ribs from their deli and the meat was so spoiled, that when I got home and opened the package I got sick to my stomach. I called the manager who promised to refund my money but never did. The meat that's in the deli counter stays in there for weeks, because they are so expensive they are never busy, practically no customer traffic at all. I will never go back!!! I go to the new Harris Teeter in Merrifield for my butcher meat.
Hard to do worse in terms of service. The ingredient quality is solid, the preparation inconsistent, and service consistently poor. The latest example transpired like this, I arrived at 10:50 and got in "line" to order a breakfast sandwich. The guy was chatting away with someone. I waited for several minutes and eventually she walks away without ordering anything. The guy ignores me, rotates the signs from breakfast to lunch, and then tells me I am too late to order a breakfast sandwich. I won't be back. It simply isn't worth the hassle with so many friendlier, faster places of equal or better quality within walking distance.