Blogs & Columns
Jeanne M. Liedtka is a faculty member at the University of Virginia’s Darden School of Business and co-author of The Catalyst: How YOU Can Become an Extraordinary Growth Leader.
Andrew King and Jeanne Liedtka
A focus on the booths’ design and furniture and workers’ conversation tactics engaged customers longer.
Jeanne Liedtka and Andrew King
Increasingly, companies that excel at serving customers are turning to unique approaches to find value propositions that continue to move the needle.
A coalition of city officials and citizen volunteers used design-thinking methodology to find solutions.
Crowe Horwath’s Dave Jarrett challenges beliefs about what innovative people look and act like, where we find them, and how they do what they do.
Full list of today'sprint stories »
View our e-Replicaedition »
A discreet way to share documents and messages with Washington Post journalists
Live Q&A, noon ET
Let finance columnist Michelle Singletary help you through your money woes.
Weekly schedule, past shows
More ways to get us