Performs the duties of a Teller II. May assist in the oversight of the daily operations of the teller line, including the supervision of training and advising tellers in the handling of member needs, making exceptions to policy and balancing the daily work.
Works as an assistant to the Head Teller.
Maintains and balances the ATM machine.
Assists tellers with counseling members regarding all types of loan and share products, policies and procedures and resolving complex member questions and transaction, making exception to policy when necessary or referring the member to the manager.
Assists in the training of new tellers.
Provides ongoing guidance and training to the tellers in products and services, reinforcing their knowledge on cross sales.
Assists in the daily balancing of each teller and the branch.
Provides input to the Head Teller in areas of staff development and informs Head Teller of potential employee problems.
Ensures the adequacy and security of the branch currency and coin supply for the branch and ATM machines.
Compiles and maintains branch production reports and daily summary sheets on a regular basis.
Balances, verifies, audits and records all negotiables for the branch.
Balances, verifies and audits all teller drawers and ATM machines
Contacts the IT Hotline when there is a problem with the automated system and follows through until the problem is resolved.
Orders branch negotiables.
Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
Three years related experience, including one year teller experience (preferably with PFCU), required.
Strong oral and written communication skills, required
Working knowledge of automated teller machines required.
Member Service Representative experience, desired.
Basic supervisory experience preferred.
� Health, dental, and vision coverage
� Flexible spending accounts (FSA) for qualified medical and dependent care out-of-pocket expenses
� Tuition assistance - Company paid short- and long-term disability coverage
� Company paid life insurance
� Immediate enrolment in 401(k) plan with employer match after 6 months
You do not need a security clearance but you must be bondable and pass a credit check.
We are proud to be an equal employment opportunity employer: m/f/v/d