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  • Date Posted:

    07/09/14
  • Career Level:

    Manager (Manager/Supervisor of Staff)
  • Job Function:

    Management, Banking
  • Job Status:

    Full-Time
  • Industry:

    Real Estate, Banking
  • Job Code:

    726548
  • Contact Information:

    Not Listed
 
 
 
 
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Assistant Manager, Mortgage Servicing

Pentagon Federal Credit Union - Alexandria, VA

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We have an immediate opening for an Assistant Manager, First Mortgage Loan Servicing at our Alexandria, Virginia office location.

The Manager, First Mortgage Loan Servicing, the Assistant Manager, First Mortgage Loan Servicing monitors the day-to-day activities of the first mortgage loan servicing section of the Mortgage Services Department, ensuring the timely and accurate completion of the section responsibilities within established guidelines, policies and procedures


 

Duties:

 

Oversees the daily work of section staff, scheduling and assigning work on a daily basis and providing guidance to staff on complex issues.

Supervises personnel, including recommendations for hiring, firing, completion of performance evaluations, training, staff leave schedules, approving biweekly timesheets.

Serves as daily contact for interaction between first mortgage servicing section and other internal PenFed departments, and vendors.

Remains current on all first mortgage loan servicing related regulations and operational procedures, ensuring that management is aware of, and staff is trained on and complies with change as required.

Reports directly to Manager, First Mortgage Loan Servicing, on all staffing, scheduling, planning, operating and budgeting issues.

Assesses operational, economic and service quality risk associated with first mortgage loan servicing section and recommend appropriate action as required.

Provides first mortgage loan servicing technical and functional expertise for use in automated system utilization and problem resolution.

Assists in recruiting, training and continuing professional development of all first mortgage loan-servicing personnel.

Compile daily, weekly, monthly departmental production information into comprehensive report for review by management.

 

Requirements:

 

Baccalaureate degree in a related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.                                          

                                                                               

Four years of progressively responsible related work experience in first mortgage loan servicing, required.                                            

 

Previous supervisory experience required.                                    

                                                                                

Excellent oral and written communication skills required.                    

                                                                               

Experience in utilizing automated loan-servicing systems required

 

Benefits:

 

Health, dental, and vision coverage


Flexible spending accounts (FSA) for qualified medical and dependent care out-of-pocket expenses


Tuition assistance - Company paid short- and long-term disability coverage


Company paid life insurance


Business casual attire


Immediate enrollment in 401(k) plan with employer match after 6 months

You do not need a security clearance but you must pass a credit and criminal background check.
We are proud to be an equal employment opportunity employer: m/f/v/d.



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Company Profile

Pentagon Federal Credit Union

Total DC Employees: 400
Total Employees: 1,290
Pentagon Federal Credit Union serves over 1,078,945 members in the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. We were federally chartered in 1935 and serve our members worldwide.

Pentagon Federal Credit Union is one of the strongest and safest financial institutions with more than $15 Billion in assets. We offer mortgages, credit cards, automobile loans, personal loans, checking, money market savings, and other accounts.

The majority of our members enjoy worldwide service by Internet, seven days a week, 24 hours a day. Service by telephone is also available. We also have branch locations in the Washington, D.C. area, Hawaii, New York, and North Carolina, as well as overseas.
Apply Now
 
 
 
 

Didn't find what you were looking for?

Keywords

Location

  • Date Posted:

    07/09/14
  • Career Level:

    Manager (Manager/Supervisor of Staff)
  • Job Function:

    Management, Banking
  • Job Status:

    Full-Time
  • Industry:

    Real Estate, Banking
  • Job Code:

    726548
  • Contact Information:

    Not Listed
 
 
 
 
21
more jobs from this company
 
 
WPNI ID: 30688462