DC's #1 Source for Jobs

Job Seeker? Sign in here.
Employer? Sign in here.
We're Sorry!
It looks like your AdBlock filters may need an update. Please update your AdBlock filters to view this page properly. Learn more by clicking on this link: http://adblockplus.org/en/.
Search
  • Date Posted:

    01/04/12
  • Job Function:

    Skilled Trades, Sales
  • Job Status:

    Part-Time
  • Industry:

    Specialty Trades
  • Job Code:

    216275-984
  • Contact Information:

    Employer Site
 
 
 
 
8
more jobs from this company
 
 
 
 
 

Didn't find what you were looking for?

Keywords

Location

 
 
 
 
 
 

You may also be interested in...

Part-Time Sales & Service Associate-St. John'

Bozzuto - Reston, VA

close

Email this job to a friend

close

Report this job for review by our sales team.

close

Share this job posting:

Job Description:

In accordance with Bozzuto brand standards and protocol, the Sales and Service Associate generates revenue for properties through sales and renewal activity.  The Sales and Service Associate is responsible for achieving/exceeding monthly sales quotas and contributes to meeting the property’s targeted resident retention goal by providing remarkable customer service.

Our expectations of you in this role:

1. Generate new leases and achieve monthly sales quotas.

  • Daily management of 100% of leads in Lead to Lease or property specific lead management software.
  • Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments.
  • Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours.
  • Maintain a closing ratio of 30%.
  • Generate a minimum of one outreach event weekly.

2. Market the property

  • Work with Bozzuto’s Marketing team to coordinate overall company branding.
  • Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
  • Proficiently articulate the value proposition of the property.
  • Deliver a positive and consistent in person experience with all prospective customers. 
  • Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities.
  • Monitor all ad sources. Complete and deliver internet ad checklist by the 5th of each month.
  • Update property Facebook page three times per week.
  • Update Craigslist daily with available apartments.

3. Understand current sub-market

  • Shop all competition within immediate competitive set quarterly.
  • Review monthly market surveys and be knowledgeable of content.
  • Complete weekly competitive set survey.

4. Ensure appearance of property meets Bozzuto standards.

  • Complete daily checklist.
  • Report all property deficiencies to appropriate manager.
  • Respond to, follow up on and close work order requests when applicable.
  • Ensure lease paperwork is accurate.
  • Administrative duties as assigned.

5. Retain residents

  • Deliver timely and remarkable customer service to community residents.
  • Attend resident social events
  • Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner.
  • Remain calm and friendly when resolving customer issues or interacting with upset customers.
  • Vigorously resolve or communicate resident concerns and issues. 

Required Skills:

Personal Competencies

  • Integrity/honesty
  • Organization and planning
  • Calm under pressure
  • Aggressive/Moves fast
  • Persistent
  • Proactivity/takes initiative
  • Listening skills
  • Written and verbal communication skills
  • Persuasion
  • Flexibility - Position requires working every weekend  and 4 hours during the week

Technical/Functional Competencies

  • Sales
  • Marketing
  • Microsoft Office Suite proficiency
  • Internet/Social Media

Required Experience:
  • 1-3 years of business to consumer sales experience in a Property Management, Retail or Hospitality environment
  • 1-3 years of phone sales experience
  • 1-3 years of customer service experience.
  • Industry experience highly desired

Bozzuto's mission is to create the best possible living environment for our customers and to do so in a way that creates community and respects the world in which we live. From the very beginning, our success has been built around our four core values:

  1. Concern - for the communities we touch.
  2. Creativity - in everything we do.
  3. Passion - in our approach to business.
  4. Perfection - as a goal worth pursuing.

Supporting these values is a set of beliefs or practices that guide us in how we do business and conduct ourselves on a daily basis.

We are proud to be an Equal Opportunity Employer m/f/d/v.




Apply Now
 
 
 
Company Profile

Bozzuto

Total Employees: 1,100
Best Places to Work

In 1988, a small but unusually structured real estate company was founded. More than 20 years later, Bozzuto is nationally recognized for its expertise in residential property management, construction, homebuilding, development, and acquisitions. When we look back at our history, we are proud to observe that while the size and reach of our business is now dramatically different, our values haven’t changed.

We are also proud of our remarkable employees, without whom this success story could not have happened. Bozzuto employees have always been focused on giving their best for our customers. We’ve never been interested in being the biggest – only the best. And being the best starts with having the best employees in the business.

Lastly, we are honored that the Washington Business Journal named us one of the “Best Places to Work” in the greater Washington, D.C. area four times in the past six years (2005, 2009, 2010 and 2011). This recognition is a testament to our unique culture and to the extraordinary group of people who work for our company.

We encourage you to learn what Bozzuto strives for and what we can offer you as an employer. Becoming a Bozzuto employee means more than simply finding a job – it’s about joining a family of individuals who strive to provide an unparalleled experience for those whose lives we touch.

For more information, please visit http://www.bozzuto.com.
Benefits
Our comprehensive list of benefits for full-time employees include:

Paid holidays, personal days, and vacation days allowing you to take time off with family and friends when you want and need to.
Sick pay, short-term disability and long-term disability providing you with income if you are not able to work.
A 401(k) retirement savings plan including a 50% company match for every dollar you contribute to the plan, up to 3% of your pay.
Comprehensive and affordable medical plan choices with coverage available for your eligible dependents.
Comprehensive dental plan covering 100% of your preventive care expenses and a percentage of most other expenses.
Comprehensive vision care plus vision discounts with most health care options.
Free employee life insurance at one times your pay, plus the ability to purchase additional coverage.
Employee assistance plan providing confidential counseling and referral services 24 hours a day, 365 days a year, with up to three free visits per issue.
Flexible spending accounts giving you the ability to contribute to accounts on a pre-tax basis to cover out-of-pocket health care and dependent child care expenses.
Discounts on the lease of a Bozzuto-managed apartment home If you work at Bozzuto-managed community you are eligible for a discount on your monthly rent. The amount of the discount varies by community.
Employee Home Purchase Program a unique benefit that provides you with a discount on the purchase of a new Bozzuto home. For each month of service, you receive a credit of $350 toward the purchase. That's $4,200 a year!
Apply Now
 
 
 
 

Didn't find what you were looking for?

Keywords

Location

  • Date Posted:

    01/04/12
  • Job Function:

    Skilled Trades, Sales
  • Job Status:

    Part-Time
  • Industry:

    Specialty Trades
  • Job Code:

    216275-984
  • Contact Information:

    Employer Site
 
 
 
 
8
more jobs from this company
 
 
WPNI ID: 31714182