Pentagon Federal Credit Union serves over 1 million members in the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. We were federally chartered in 1935 and serve our members worldwide.
Pentagon Federal Credit Union is one of the strongest and safest financial institutions with more than $17 Billion in assets. We offer mortgages, credit cards, automobile loans, personal loans, checking, money market savings, and other accounts.
We have an immediate opening for a full-time Branch Support Representative at our Pentagon branch office.
The Branch Support Representative performs the duties of a Member Service Representative, a Head Teller, or a Teller to provide support in the absence of assigned staff.
As a Member Service Representative:
Assists members with and explains all PenFed loan and share products.
Cross-sells PenFed loans and share products as appropriate.
Prepares loan documents for review and disbursement as necessary.
Maintains knowledge of operations, service, security, balancing procedures and rules and regulations concerning the ATMs.
Inputs and updates loan and share data into an automated system.
Maintains a current knowledge of outside competitive products.
Balances loan disbursements.
As Head Teller:
Ensures the accuracy of monies received and disbursed, validated receipts and tape summaries of teller transactions.
Determines cash needed for each day's business
Assists tellers when questions arise
Maintains records of deposits, withdrawals, money orders, travelers checks, and share drafts
As a Teller:
Ensures the security of monies, checks, money orders and equipment in the teller station.
Determines loan payoffs, cashes checks, furnishes loan and share balances, provides account numbers, and balances cash drawer on a daily basis.
Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
Two years related work experience.
Health, dental, and vision coverage
Flexible spending accounts (FSA) for qualified medical and dependent care out-of-pocket expenses
Tuition assistance - Company paid short- and long-term disability coverage
Company paid life insurance
Immediate enrollment in 401(k) plan with employer match after 6 months.
You do not need a security clearance but you must pass a credit and criminal background check.
Pentagon Federal Credit Union values diversity and is an equal opportunity employer. m/f/v/d