DC's #1 Source for Jobs

Job Seeker? Sign in here.
Employer? Sign in here.
We're Sorry!
It looks like your AdBlock filters may need an update. Please update your AdBlock filters to view this page properly. Learn more by clicking on this link: http://adblockplus.org/en/.
Search
  • Date Posted:

    07/09/14
  • Career Level:

    Entry Level
  • Job Function:

    Customer Service
  • Job Status:

    Full-Time
  • Industry:

    Nonprofit, Associations
  • Job Code:

    MS
  • Contact Information:

    Not Listed
 
 
 
 
13
more jobs from this company
 
 
 
 
 

Didn't find what you were looking for?

Keywords

Location

 
 
 
 
 
 

You may also be interested in...

see more

Membership Specialist

National Rifle Association - Fairfax, VA

close

Email this job to a friend

close

Report this job for review by our sales team.

close

Share this job posting:

SUMMARY:

 

Provides vital initial contact with NRA Members via telephone, E-mail and correspondence, assists the Members with Membership or NRA-activity questions and performs adjustments to member accounts as necessary.

 

 

ESSENTIAL RESPONSIBILITIES:

  • Answer calls, E-mail and correspondence with patience, tact and a friendly demeanor.
  • Effectively and efficiently resolve inquiries from Members.
  • Query and interact with Advantage to properly access NRA Membership data.
  • Make on-line transactions and adjustments to member records.
  • Assist Members in resolution of membership problems.
  • Insures NRA, divisional and departmental guidelines are followed.
  • Other duties as assigned.

 

 

SCOPE:

 

(Whom employee regularly comes into contact with; environmental, psychological and physical considerations of the job, etc.)

 

Coordinates with Membership departments and all other NRA divisions.  Has extensive personal interaction with NRA Members via telephone, E-mail and written correspondence.

 

Candidate must have a professional attitude and must demonstrate patience and tact when dealing with Members of all personalities and backgrounds.  Must be able to effectively handle heavy workloads and to perform general office tasks such as filing, typing, collating, etc.

 

 

EDUCATION AND EXPERIENCE:

 

B.A./B.S in Communications Marketing, Political Science, or related field preferred.  May be waived with two to three years professional experience.

 

 

KNOWLEDGE, SKILLS, ABILITIES:

 

Knowledge, awareness and support of the NRA and its position in the regard to the Second Amendment and firearm related issues; experience with PC and mainframe systems with knowledge of WordPerfect and Windows; possess strong listening, writing and reading comprehension skills, a pleasant phone manner and a clear, comprehensive speaking voice with a strong command of the English language; ability to make educated judgment calls; punctuality and excellent attendance are essential.

To apply, send resume with cover letter and salary requirements (REQUIRED) to careers@nrahq.org.  The NRA is a proud EOE (women/minorities/disabled/veterans) offering an extensive benefits package. Visit our website at www.nra.org to learn more about us.



Apply Now
 
 
 
Company Profile
 
 
Benefits

National Rifle Association

Industry Category: Associations
Local Offices: DC Metro Region
The National Rifle Association is an organization of dedicated
employees, thousands of volunteers, and millions of NRA
members all united by the common goal of promoting the
safe and responsible use of firearms and the rights of
Americans under the Second Amendment. At the core of
NRA's culture is a value system that thrives on a highly skilled
and diverse work force. Our ability to serve our members
depends upon the skill, experience and dedication of each employee.

The National Rifle Association is committed to the
development of our employees to ensure they have the skills,
knowledge, and resources for personal and professional
growth as well as the growth of the NRA. We offer a challenging work environment with comfortable surroundings, an in-house Cafe,
dry-cleaning and workout facilities, and a state-of-the-art indoor shooting range. Best of all, our staff is dedicated, motivated and friendly.
The NRA is headquartered between Washington, D.C. and the
wide open spaces of Virginia in Fairfax County.


The NRA is proud to be an equal opportunity employer. We
provide opportunity for all people without regard to race, color,
national origin, age, marital status, religion, disability or veteran
status.



*Medical Insurance: Depending on the area that you reside, the
NRA offers a health maintenance organization (HMO),a preferred provider option (PPO), and/or an indemnity type of medical
insurance for employees and eligible dependents.

*Dental Insurance: The NRA offers indemnity dental insurance for
employees and eligible dependents.

*Prescription Drug Program: The NRA offers prescription drug
benefits to those and their dependents enrolled in the medical
insurance plans through the NRA.

*Vision Care: The NRA offers vision benefits to those and their
dependents enrolled in the insurance plans through the NRA.
Reimbursement for eye exams, eyeglasses, lenses, and contacts
vary accordingly with plan provisions.

*Health Care /Dependent Care Reimbursement Flexible
Spending Account
: A pre-tax spending account for
reimbursement of eligible health care expenses and dependent care expenses.

*Group Term Life and Accidental Death & Dismemberment
Insurance
: The NRA provides group term life insurance coverage
to include accidental death and dismemberment. The amount of life insurance coverage is equal to twice the staff member's annual salary.




Apply Now
 
 
 
 

Didn't find what you were looking for?

Keywords

Location

  • Date Posted:

    07/09/14
  • Career Level:

    Entry Level
  • Job Function:

    Customer Service
  • Job Status:

    Full-Time
  • Industry:

    Nonprofit, Associations
  • Job Code:

    MS
  • Contact Information:

    Not Listed
 
 
 
 
13
more jobs from this company
 
 
WPNI ID: 35319537