Supermarket customers are hot for takeout

Linda Davidson/THE WASHINGTON POST - Customers grab a steamy lunch from the hot bar at a Whole Foods Market in the District. The store offers more than 20 hot selections daily.

A grocery store used to be a place where people, you know, bought groceries to take home for making dinner. These days, grocery stores are our de facto home kitchens, too, turning out hot meals that, when combined with all other prepared supermarket foods, account for billions of dollars in sales. Yes, that’s billions with a “b,” as in “big boatload of bucks.”

Not about to miss out on the gravy train, supermarket chains continue to jump into the prepared foods market — or expand the line they’ve already launched. Rotisserie chicken has been commonplace for years, but now you can find a vast world of ready-to-eat foods at your grocery store: slow-smoked barbecue, artichoke flan, Chinese stir-fries, pork scaloppine, Vietnamese pho, spaghetti and meatballs, grilled tofu with cranberry-chili glaze, entire spreads based on Indian cuisine, even menus catering to seasonal holidays, whether Thanksgiving or Mardi Gras.

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A supermarket hot bar comparison: Here’s how lunch and dinner offerings stacked up.
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A supermarket hot bar comparison: Here’s how lunch and dinner offerings stacked up.

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“People eat with their eyes,” says Chuck Berardi, regional executive chef for the Pennsylvania division of Wegmans. “I think they really have a difficult time walking by a bar that has hot food displayed when it’s so appetizing and the aromas are in the air. To me, you can’t walk by it.”

What Berardi’s saying, in other words, is that the hot bar may be the latest impulse purchase at the supermarket, the contemporary equivalent of snagging a Snickers bar or a copy of People magazine in the checkout lane. Which might explain why grocery chains are hot for hot bars.

Wegmans and Whole Foods Market are among the leaders in prepared foods: They hire chefs and prep teams for their stores and occasionally contract with third-party vendors to fill their massive collective of steam tables; together, the in-house and outside crews prepare dozens of dishes daily, breakfast through dinner. By comparison, chains such as Safeway, Giant and Harris Teeter tend to have more modest offerings, typically favoring comfort foods and relying heavily on the deep-fryer.

But is buying a meal at the supermarket merely an impulse purchase, something that’s not planned ahead of time? Feeding oneself dinner, after all, doesn’t seem to merit the same “impulse” tag as, say, grabbing a National Enquirer dedicated to actresses who look bad in bikinis. Something more must be driving the sales of hot meals, which, together with all prepared foods, were expected to generate about $19.5 billion for supermarkets in 2012, up by nearly $5.5 billion from the previous year’s projections, according to the Rockville-based research company Packaged Facts.

The term “lifestyle” pops up regularly in discussions about the trend toward hot foods in supermarkets — as in, the modern lifestyle doesn’t always afford people time to cook dinner. That’s not exactly a new idea. Joe Spinelli, a former supermarket consultant and now president of the College Park-based Restaurant Consultants, remembers how Boston Market tapped into the budding carryout segment in the late 1980s, when the company was known as Boston Chicken. Spinelli labels these types of hot, freshly made foods “home-replacement products.”

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