Hints From Heloise: No stamp of approval

May 1, 2012

Dear Heloise: I work for the U.S. Postal Service, and occasionally customers will come into our office with STAMPS on their letters that have been cut or peeled off other envelopes because they are not canceled.

Once a stamp has been adhered to an envelope, it is considered USED even if it hasn’t been canceled. It cannot be steamed, peeled off or cut and glued onto another envelope.

I know in this economy we all try to cut corners and save, but I want to inform your readers of this.

Thank you for your time and for all the help you have given everyone through the years. -- Shawn A., Youngstown, Ohio

Readers, please remember that once a stamp has been processed by the Postal Service, whether or not it has been canceled, it cannot be pasted on another envelope to use as postage. -- Heloise

EASY READER

Dear Heloise: I love to take long, soaking baths with a good book. Since I received an e-reader (an electronic tablet computer to read downloaded books on), I had been afraid to get it near the tub until I came up with this solution: I seal it in a 1-gallon zippered bag, and now there’s no fear of getting it wet! -- Kay in Colorado Springs, Colo.

Check with the manufacturer to make sure humidity won’t damage the unit. -- Heloise

FAQ SECTION

Dear Heloise: I like the FAQ (frequently asked questions) sections that many Web sites have today. I save lots of time reading that section, instead of holding on the phone for a customer-service representative to answer a common question.

The FAQ section usually is on the bottom of the home page. -- A Reader in Texas

ACCOUNT NUMBERS

Dear Heloise: After having my pocket picked a while back when I was out of the country, I now have the number to call to report my lost or stolen card as well as my account number in my smartphone.

Usually, when the card is gone, so is the account number! Finding this number can be a real hassle, especially if you are out of the country. -- Robert H., Dallas

Make sure your phone is password-protected. -- Heloise

WHO’S YOUR DOCTOR?

Dear Heloise: It is helpful for people to get a business card from their doctors so they have their name, address, phone number, fax number and e-mail address.

It’s surprising how many people are not sure of their doctor’s name and information. It would simplify communication if they had cards to show when doctors need to coordinate care. -- Ruth, via e-mail

Send a hint to Heloise, P.O. Box 795000, San Antonio, Tex. 78279-5000, fax it to 210-HELOISE or e-mail it to Heloise@Heloise.com. Please include your city and state.

2012, King Features Syndicate

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