What went wrong with HealthCare.gov

HealthCare.gov, built by 55 contractors, is one of the most complex pieces of software ever created for the federal government. It communicates in real time with at least 112 different computer systems across the country. In the first 10 days, it received 14.6 million unique visits, according to the Obama administration.

A look at the consumer's route through the HealthCare.gov website and the potential failure points.
Government contractors. ARIANA CHA AND LENA SUN/THE WASHINGTON POST. Published on October 24, 2013, 8:03 p.m.

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