Suboptimal tax agency help desk picture?

I was trying to find the contact information for the California income tax agency (the Franchise Tax Board), and here’s what I saw on one of the pages:


You tell me what you think about this. (I should say, by the way, that the times that I’ve called the Franchise Tax Board, I’ve gotten prompt and helpful service, and I’ve generally had no problems with the agency; it’s just the picture that struck me.)

Eugene Volokh teaches free speech law, religious freedom law, church-state relations law, a First Amendment Amicus Brief Clinic, and tort law, at UCLA School of Law, where he has also often taught copyright law, criminal law, and a seminar on firearms regulation policy. Before coming to UCLA, he clerked for Justice Sandra Day O'Connor on the U.S. Supreme Court and for Judge Alex Kozinski on the U.S. Court of Appeals for the Ninth Circuit. Volokh is the author of the textbooks The First Amendment and Related Statutes (4th ed. 2011), The Religion Clauses and Related Statutes (2005), and Academic Legal Writing (4th ed. 2010), as well as over 70 law review articles. Volokh is also an Academic Affiliate for the Mayer Brown LLP law firm.
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UGC FROM ARTICLE: !!!

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UGC FROM ARTICLE: !!!

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