Elizabeth Svoboda is the author of “What Makes a Hero?: The Surprising Science of Selflessness.”
They flash into public view like signal flares, dazzling us with their courageous and selfless acts. Wesley Autrey, who jumped onto New York City subway tracks to save a man from an oncoming train. Captain Chesley Sullenberger of US Airways, who landed his plane and passengers safely on New York’s Hudson River after birds knocked out both engines. Charles Ramsey, who helped free Amanda Berry from her kidnapper’s Cleveland home. And most recently, Antoinette Tuff, who talked would-be Georgia school shooter Michael Brandon Hill into putting down his rifle so students could get out alive.
Actions like these might seem to be split-second snap judgments, but often they are a natural result of lives that have primed people for selflessness. Put another way: Heroes aren’t born, they’re made.
Expertise and training in helping others often spur people to act — rather than run or freeze — in a crisis. Even if someone hasn’t faced a particular emergency before, extensive and even general preparation helps the brain act almost automatically.
Someone who keeps current with her CPR certification, for example, is more likely than your average bystander to be able to help a person who’s not breathing. A pilot for more than 40 years, Sullenberger had flown many types of aircraft, including engineless gliders — experience that came in handy when he had to land a plane with two failed engines. When Hill barged into McNair Discovery Learning Academy on Aug. 20, toting an AK-47, Tuff relied on her special emergency-response trainingas she tried to keep the situation under control.
Like those who have been trained to save lives or manage crises, individuals who are part of organizations promoting selflessness often have the making of heroes. Sullenberger was steeped in an aviation culture that stresses putting others first when danger threatens. And Autrey was a veteran of the Navy, which has a “core values charter” that emphasizes doing the right thing, even if you face personal consequences. In a 2006 survey of organizations with written codes of ethics, about two in three employees reported that the code affected their decision-making, and more than four in five said they applied their knowledge of the code regularly at work. Ethics codes and experience-based training typically complement one another: Codes provide a standard to strive for, and training gives people tools they need to meet that standard.
Heroes also draw on the examples that early role models set for them. Christoph von Toggenburg, who bicycled thousands of miles across rough terrain in Europe and Asia to raise hundreds of thousands of dollars for leprosy victims, says his selfless approach to life started with his parents. Both doctors, they encouraged him to help the less fortunate from the time he was 6 years old. So when he did his cycling project in his mid-20s, going to great lengths for others was already second nature. Many Holocaust-era rescuers have also reported that family members set a selfless example for them to follow.