Letter to the Editor

How to improve bus service

Several things can be done. Eliminate underused stops — the drivers know which ones they are. Speed up the clumsy fare collection; a long line of passengers fumbling for money really slows things down. Do a better job of separating boarding from exiting passengers; the latter should use the rear door but often don’t. Reserve the curb lane for buses on busy streets such as 16th, at least during peak hours, and enforce it strictly. Motorists will complain, but public transportation deserves priority.

Robert S. Hagen, Springfield

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