November 14, 2012

It’s hard to comprehend the thinking of Metro’s management sometimes.

In observing a federal holiday on Nov. 12, Metro operated on a reduced weekend schedule — ignoring the large number of people in the private sector who do not get Veterans Day off and had to work. Adding insult to injury, service was further delayed on some lines by “scheduled track work.”

I was “fortunate,” I suppose one would say, that I could squeeze onto a crowded Red Line train Monday morning and get to work with only a 20-minute delay. But plenty of people were unable to get onto overcrowded trains, and they were delayed much longer, with plenty of discomfort. It seemed to me that there was 70 to 80 percent of normal ridership, with only about 30 percent of the normal number of trains.

I would think that someone in the organization would have an idea of the needs and ridership habits of Metro riders on such days, and that Metro would have some ink-ling about how much this affects our productivity, and ultimately, the region’s economy. Isn’t it obvious that track maintenance should be done when traffic is at its lowest or during non-operating times?

Rob Lever, Chevy Chase