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Gen. Eric Shinseki

Secretary of Veterans Affairs Department (since January 2009)

Why He Matters

As Army chief of staff, Shinseki made a name for himself in 2002 and 2003 when he publicly questioned the Bush administration's Iraq war plans. But as President Barack Obama's pick for the VA, Shinseki's new task may be even more daunting.

The former Army general will be tasked with bringing efficiency to a department many experts call one of the most dysfunctional in the entire federal government. Recent failures, including ensuring deceased veterans' spouses receive certain payments to the problems at Walter Reed Army Medical Center uncovered by the Washington Post, there is no shortage of issues on the retired four-star general's plate.

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