Gail Hillebrand serves as the Associate Director of the Consumer Education and Engagement Division of the Consumer Financial Protection Bureau. Within the Education and Engagement division are the Office of Financial Education, the Engagement Office, the Office of Service Member Affairs, the Office for the Financial Protection of Older Americans, the Office of Students which includes the Student Loan Ombudsman, and the Office of Financial Empowerment.
Ms. Hillebrand previously served as the Financial Services Campaign Manager and a Senior Attorney at the West Coast Office of Consumers Union, nonprofit publisher of Consumer Reports magazine. Ms. Hillebrand clerked for the Honorable Robert Boochever of the Ninth Circuit of U.S. Court of Appeals and practiced law with the San Francisco office of McCutchen, Doyle, Brown, & Enersen. She holds a B.A. in Economics from the University of California at San Diego, and a J.D. from the Boalt Hall School of Law, University of California at Berkeley.
Ms. Hillebrand was the 2004 recipient of the National Consumer Law Center's Vern Countryman Award. She is a member of the American Law Institute and the American College of Financial Services Lawyers. She served as the founding chair and was a longtime board member of the California Reinvestment Coalition, a statewide coalition working to encourage financial institutions to serve low-income consumers and neighborhoods. She has formerly served on the Consumer Advisory Council to the Board of Governors of the Federal Reserve, the Council of the American Law Institute, and the boards of the National Community Reinvestment Coalition, the Oakland-based Public Interest Law Project, the San Francisco Women Lawyers Alliance, the California High Technology Crimes Advisory Committee, and as a public member of the California Board of Accountancy.