The Fold  ·   December 5, 2013

The voice on the other end of 911

- Karen Alexander comes to work everyday with a single goal: that everyone she speaks with is still safe when she leaves work. As a 911 police dispatcher, that isn't always the case. Karen shares with the Post's Whitney Leaming how she handles a job where the unexpected is expected. ()

- Karen Alexander comes to work everyday with a single goal: that everyone she speaks with is still safe when she leaves work. As a 911 police dispatcher, that isn't always the case. Karen shares with the Post's Whitney Leaming how she handles a job where the unexpected is expected. ()

The voice on the other end of 911 (2:33)

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