Tom Fox
The Federal Coach

Tom Fox, of the Partnership for Public Service, explores workplace issues and provides advice for federal managers through analysis, interviews and reader Q&As in his Federal Coach blog for On Leadership.

Latest by Tom Fox

Treating citizens like customers

Treating citizens like customers

Federal government ranks lower than cable companies when it comes to customer satisfaction.

How NASA keeps innovating

How NASA keeps innovating

NASA is more bureaucratic than it used to be, so how does it continue to take bold and creative risks?

How to keep your federal workers from looking elsewhere

How to keep your federal workers from looking elsewhere

More and more employees are departing the federal workforce.

Building an emergency health response

Building an emergency health response

Dr. Nicole Lurie, of Health and Human Services, on confronting Ebola and other health crises.