Bilingual Information Specialist

Date Posted:
11/24/09
Career Level:
Experienced (Non-Manager)
Pay Range:
Negotiable
Education:
Master's
Job Function:
Interpreter / Translator, Customer Service / Call Center
Job Status:
Hourly, Part-Time
Industry:
High Tech / IT, Utilities / Gas / Electric, Consulting Services, Environmental
Job Code:
47221009004
Contact Information:
Employer Site

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ICF International

Fairfax, VA

ORIGINAL JOB LISTING

Bilingual Information Specialist

Job ID: 47221009004

Description:

Z-Tech, an ICF International Company, is a diversified business providing solutions-based information management services. The dedicated professionals at Z-Tech () are valuable contributors to our nation's health and safety and to the future of our company.
We are currently seeking a Part Time Bilingual Information Specialist to support our NIH project.
Job Description (duties):

Respond to requests from the public for information about rare/genetic diseases for a federally funded project.
Responsible for researching, developing, and communicating information for consumers, health professionals and the public.

Skills / Knowledge Required:

In-depth knowledge of rare diseases and genetic conditions and ability to review journals and text references to remain current in clinical genetics, rare diseases and research.
Bilingual in Spanish and English.
Proficient with verbal and written skills in Spanish and English.
The ability to explain very technical and medical concepts in plain language.
Experience in handling inquiries, especially telephone (good oral communication skills) and e-mail (good written communication) and listening skills.

Education Required: Minimum of a masters degree with a strong interest/focus in genetics; bilingual (Spanish), must be proficient with verbal and written skills in English and Spanish, professional phone mannerism required, experience with call centers preferred.
Experience Required: Experience in identifying health resources, Internet searching skills needed. M.S in genetic counseling, public health, nursing or relevant experience required; genetics training/experience helpful. Excellent oral, written and listening skills.
ICF International offers an excellent benefits package and competitive salary. To apply, please submit your cover letter and salary requirements.
ICF International is an Equal Opportunity and Affirmative Action Employer - M/F/D/V

Requirements:

Level of Job	Mid-Level (3-5 Years)
Site	Corporate
Area(s) of Interest	Public Health
Type of Job	Variable Part-Time/Hourly
Work Location(s)	Telecommute

Company Profile

ICF International

ICF International Homepage

Total Employees: 3,000

Ticker Symbol: ICFI

ICF International (NASDAQ: ICFI) partners with government and commercial clients to deliver consulting services and technology solutions in the energy, climate change, environment, transportation, social programs, health, defense, and emergency management markets. The firm combines passion for its work with industry expertise and innovative analytics to produce compelling results throughout the entire program life cycle, from analysis and design through implementation and improvement. Since 1969, ICF has been serving government at all levels, major corporations, and multilateral institutions. More than 3,000 employees serve these clients worldwide. ICF’s Web site is www.icfi.com.

We offer a competetive benefits package including:

- family medical, dental, and vision care
- short- and long-term disability
- flexible spending accounts for health care and child care
- life and accidental death and dismemberment
- retirement plan with a 401K component
- supplemental life insurance for the employee and/or spouse
- paid vacation and holidays
- sick leave

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